My issue is not with refund or tax filing . I filed my tax using turbo tax and waiting for the refund ,its all fine .
My issue is , I purchased turbo tax max.there is a identity theft prevention service that is covered in that purchase . But I am having technical issues when trying to get that service . Have tried to get to turbo tax customer services more than 10 times for more than 10 hours of talking and till now no one who can work on this issue has been talking .
It's either a tax consultant or a level 1 help desk . Someone who can look at the issue from a technical software perspective needs to look at this issue .my information has not reached idnotify. When I talk to them they say that my ID is disabled and that turbo tax has to send my information to them
