KellieGreen
Returning Member

e-file rejected; maybe 2019 not processed yet?

Hello!

Today I tried to e-file for the first time.  My taxes were rejected; said my AGI 2019 entry was wrong.  

I paper-filed in 2019, did not have a tax refund, and I suspect the IRA just hasn't processed that return yet.  (I tried to create an acct on irs.gov to check but I don't have a cellphone so would have to verify identity with postal letter.)

Should I enter 0, the AGI for 2018, or just paper file?

Thank you!

KG

(PS I'm getting a refund and if they're a year behind I'm afraid paper filing will mean I never get my refund!)