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Bug with refinance
I received 3 Form 1098 for the loan (~$600,000) on my house in 2020, because there was one loan transfer and one refinance. After I input all three forms into my TurboTax Download/CD (Windows), clearly the software thought I had multiple loans and made mistakes in the deduction calculation.
I found this thread in the forum but it has been closed. Following the instructions given in that thread, I sent a diagnostics report to TurboTax and am posting the information required here, waiting for a reply:
- Token Number: 815868
- Software: TurboTax 2020 for Windows (CD/Download)
- WinPerReleaseMsi Version: [phone number removed]
- TurboTax.exe Version: 2020.48.23.78
Let me know how this issue will be solved, by an agent or by a software update?
I had this problem last year already and would have never expected that it's still existing this year...
‎April 11, 2021
2:22 AM