@ bigfootjb wrote:
Tried but cannot enter full license code
What are you trying to do? Are you trying to get a download at the TurboTax website, or are you trying to install and activate the product?
Was it letting you enter only part of your code??? Where are you entering the license code? Hopefully, you didn't use Online TurboTax by mistake.
Did you purchase desktop software (CD/download) and install it on your computer? And are you now trying to activate the software at the end of installation, and you can't enter the entire code in the code field of the activation screen?
For 2020, the license code is 16 digits (letters and numbers) in this format: XXXX-XXXX-XXXX-XXXX
For 2019 software, the license code was 14 digits in this format: XXXX-XXXXX-XXXXX
NOTE: You don’t need to enter the dashes when typing in your code. And it is not case sensitive.
