TurboTax has no control over how the IRS processes tax returns. All we can do is aid customers in the preparation and filing of their tax return under guidelines promulgated by the IRS. The requests we make in terms of entering AGI information is what the IRS instructs us to do. When there is an issue with the IRS accepting a tax return for e-file because of AGI information, we have no control over that, and you would likely experience the same issue with other tax software providers.
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