You should be able to e-file with zero taxable income.
You should call us and speak with an agent so that we can determine the issue. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.
- Click on this link: https://support.turbotax.intuit.com/contact/
- Select your TurboTax platform.
- Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
- Click Submit.
- On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
@jburkeclan
@kegallagher
