Irvine Old Driver
Returning Member

can't open saved 2020 tax file and can't transfer former year file

I bought this 2020 premier version from Costco. After CD installation and online update, I found that it doesn't transfer my former [.tax2019] at all. I tried a few times by clicking "transfer return" button but nothing happened. Ok fine I can start over. And I spent a few hours working on my 2020 return and saved the file. But next time when I tried to open it, it kept saying "file is corrupt, try again..." without any error code. Believe me I'm a highly experienced turbo user from 2008 so I won't make any mistake on my side. I'm very disappointed this time. How the hell can I finish my return without saving function?