@ Hueyav8r wrote:
just happened to me, how do I get a refund to the state fees since I cannot file electronically?
We don't know what product you used. In Online TurboTax there are no efile fees for efiling a state return. All fees in Online TurboTax are for preparation--no matter if efiled or printed and mail. In the Online products, efiling is free.
Perhaps you used desktop software (CD/download) and are referring to the 24.99 state efile fee?
You also didn't say "why" you couldn't efile the state return. Someone might be able to suggest something so you can efile.
In any case, here's how to speak to TurboTax Support about a fee issue.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
In the issue line enter billing issue without quotes.
