Get your taxes done using TurboTax

This is the same "Failed to extract archive" problem. The purchased downloaded software came with a TT exe. file, a WinRar  License ziparchive, and a WinRar Orders zip archive. Apparently the License zip file is empty and when I double clicked on it, it gives a message that "either unknown format or damaged". When I double clicked Orders file, it contains a Microsoft Excel file describing the purchase. Does anyone know whether, somehow, the TT exe file is looking at the wrong zip file? Is it possible that the exe file should look at Orders file instead of License file?