@ Reitzv1937
Although you said you downloaded 3 years of TurboTax software, I'm starting to wonder if you only purchased one software product and incorrectly thought it would prepare returns for 3 years--2017, 2018, and 2019. That is NOT the case. As I explained above, you need to purchase separate specific software for each tax year. There is no product that includes multiple tax years.
Please confirm exactly what you purchased and for what tax year. If you prepared a 2018 return, it has to be prepared in 2018 software. A 2019 return has to be prepared in 2019 software.
