First windows10 machine died after installing TurboT and getting partway thru 2020 return data entry. Attempted to download to another copy to macbook pro but was unable to run TurboT because machine operating system was out of date and mac hardware limitation prevented os update. Tried to download another copy to new windows10 machine (no optical drive on this machine)... Got the "already associated.. message". Called the support for costco members number on the CD sleeve, [phone number removed] (which is turbo tax support), and after talking/explaining to 2 support persons, was emailed a new license code. I had to give a credit card number/name/address, but was told there would be no charge. Thanks TurboT support!!
