Tomlbra
Returning Member

Updating and restarting

Starting Turbo Tax 2020. It states it need to update. Won't update. Says to manually update. Down load update [phone number removed] and it will not install because it can not fine Turbo Tax 2020, which is on the F drive. After failing to update, it states it is restarting Turbo Tax. Never does. This happens every update! It takes retrying for anywhere from 2 days to 3 weeks.

I have restarted the computer, stopped any firewalls, closed all programsScreenshot 2021-04-04 115958.png