Teryan14
Returning Member

Post 45 days and just got my refund but missing 1200 dollars

It took the IRS to update the website for me on the 45th day after I had filed and my taxes had been accepted on 2/12/21! According to their website if I don't have my refund by the 45th day they owe me 3% of interest just like they would charge me! I didn't get my refund for another two days (so they owe me $140 in interest) and was charged a $40 bank processing fee that I did not agree to! I am also missing $1200 (an exact amount of a dependents stimulus money, I find this suspicious)  from my refund with no explanation from the IRS. According to the website I was suppose to get a paper stating why 3 days ago and I still don't have it. There is a [phone number removed] phone number and ext 332 and it does not get me to a customer service representative like it says on their website. I am thoroughly disappointed in turbo tax and the IRS in this matter. If ANYONE has ANY ideas please let me know here!