Correct, could claim is the wording that would need to be marked. When your return rejects, it gives you the reason why. I wonder if another family member has claimed her? Identity theft even? If she isn't filing, someone else could be claiming her.
Talk to family members, that is usually the case. If not, call the IRS identity theft department and talk to them, 1-800-908-4490.
You don't want to mail it unless you have to. The IRS is really backed up.
Have you filed her return? Is it marked someone can claim you as a dependent?
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