I have definitely not resolved the issue yet. I think I have understood the error in terms of which boxes on which forms are erroneous, but I cannot get TurboTax to change them appropriately. In fact after many hours of searching and attempting to do this in various ways, I just got the same rejection code a few minutes ago.
I appreciate the tips in the video link, but none of them are helpful. As far as I can tell, this appears to be a bug in the TurboTax software. If indeed it is not a bug, could anyone on your end provide instructions for specifically changing Form 1040 Line 21? Based on the rejection code, I need to make this box read "0." but cannot with the Mac version of Deluxe.
Thank you.
