Hi all, I just got off a 2 hour long call with support and after that this is how I was able to "activate" my TurboTax 2020. First I have a newer computer HP 2021 running windows 10. What I was finally told was to:
close any open items
Go to an empty area on the screen and right click my mouse
Go to display settings
Change the settings to 800x600 and save them
Then go to the Turbo Tax Icon and open it up, it worked I was able to input my License
I was told I could go back to my original higher resolutions and it would still work
I choose to register my information before I did this. I did this and the program is working fine now and I put my computer back to its resolution setting.
I hope this helps anyone else out there.
