Hi @cantley_l unfortunately no. I am also extremely frustrated. Weeks of awful questions that did not change anything. It is the opposite of what I expected. When I have went to an expert, a CPA firm, I'd schedule a call, we'd go over things for 30-60 minutes and done.
Not this slow back and fourth. I dont know HOW many times I would get asked things when I was plainly saying "this is it". I feel like my tax situation was easy too. Student, married, no assets. It made no sense - the single questions I would get 7 days later. I totally dislike that a person would work on my taxes for 5 minutes, call, stop, pick back up 2 days later, 5 minutes, stop, call, over and over and over. I would think a solid one hour would do the trick! Not intermittent work - for 2 months!!
I dont think Turbo Tax has a feature to cancel because its the first year, its new, and the website is not developed fully for this service. I still get emails and I get occasional voicemails. I have since completed the taxes myself. This is the first year where I have left Turbo Tax. Which is unfortunate. I cant even call someone to cancel. Its honestly a joke.
