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Get your taxes done using TurboTax
@ sergeyweiss wrote:Does not matter why TurboTax Online users want to see Tax Tools.
It does if you want help with how to do a specific task. If we knew what your situation is and what you are wanting to accomplish, someone may be able to provide a screen image, FAQ, or video to assist you with a specific function. See this image for location of Tax Tools. You must open your 2020 return in order to see it in the left menu column.
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You also mentioned "no way to download data file off the data the user may have entered into online pages.", but no information was provided about that either.
We don't even know what tax year you are referring to. If it's 2020, we don't know if your 2020 return is still in preparation, whether it's been finished but not yet filed, or whether you have already efiled a 2020 return that's been accepted, or what.
Here's one example that would involve Tax Tools and a data file: did you start an Online return for 2020 that has not yet been filed, but now want to switch to 2020 desktop software (CD/download) installed on your computer and need to download the 2020 data file you started online? Or is it something else?