@cantley_l
Hi, were you able to find a solution? I'm in the same situation and incredibly frustrated with this unhelpful responses by the TurboTax experts. I also want to end the full service and take my business elsewhere. My situation is that I've been working with a full service expert for 2 months now and just keep being dragged along with no idea of what's taking so long. Half-full responses and no deadlines being met. Overall ridiculous feature/service plan from turbotax this year.
