I need help amending my 2020 Federal Taxes as I did not receive certain tax credits, child tax credits that I should have received. It also says that I paid for the free version of turbo tax, which is not true, I paid $120. I paid $40 for federal, $40 for state and $40 to file. I don’t know how these error went unnoticed, it’s part of turbo tax 100 percent guarantee. I received an email from turbo tax saying that I could amend it, but when I try it states something is being worked on on turbo taxes end
