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Hello,

 

I have a brand new laptop running Windows 10 (version 20H2.  Also called 10.0.19042).  I've downloaded TurboTax Deluxe 2020.  It won't activate.  All I get is a white activation screen.  Sometimes it has a single blue dot, sometimes 4 blue dots, and other times just a white screen when I try to activate.  This morning, when I first tried to start TurboTax, it downloaded updates dated April 1, but nothing changed.  It still won't activate.