Get your taxes done using TurboTax

You will be able to indicate that the loan is paid off as you enter your information.

Go back into the program and go to in the federal section of the program.

1. Select Deductions & Credits
2. Select Mortgage Interest and Refinancing (Form 1098) 
3. Select Edit to the right of the applicable loan.
4. Continue through the screens until you see Let's get the details from your Home loan. 
5. On this page, type in 0 under box 2.  Do not enter any decimals as this may generate the error.
6. Continue through the screens until you see Was this loan paid off or refinanced with a different lender in 2020? 
7. Select Yes on this screen.

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