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Get your taxes done using TurboTax
MY Income taxes for EFile 2020 has been rejected THREE times with no help from TurboTax except to call SS office which I did. I called Alabama first (The phone # on the TTax rejection message), The agent at SS in Alabama said he never heard of a SS# being locked & advised me to call our local SS in Houston. That Houston agent, too, said he'd never heard of such a thing as a "locked" social security #. He looked up my spouse's SS # and said all looked normal for a deceased individual and it was NOT "locked". My husbands aunt passed in 2019, and my husband filed her final return in Jan, 2020. It was Efiled by TTax with NO PROBLEM. My husband also prepared and Efiled for his widowed father and his deceased wife 5 yrs ago. NO problem there either. I've read elsewhere in these posts that there seems to be a glitch in Turbotax, and that others have Efiled thru other tax programs sucessfully after Efiling was rejected thru TTax.