Great news! My issue was rectified with some appropriate recommendations from Bill223 (Employee Tax Expert). The corrective action was to review the W-2 entered. My first observation when I looked at the W-2 page that was entered into the application indicated that I had incorrectly marked the "W-2" as Ken's instead of my spouse's. Once that simply correction was made, I was able to successfully finalized the HSA questionnaire without issue.
The application was correct in indicating that "Ken" needed to withdrawn the $500.00 from HSA account because I had incorrectly selected the "W-2" as Ken's instead of my spouse's own. Ken had no W-2 in 2020.
Thanks BillM223 for your prompt guidance that was right on spot.
Have a great day.
