Similarly, I am having problems completing this HSA portion of the questionnaire. My spouse was the only one that had an HSA account in 2020 or even 2019. As her husband, I had not such HSA account since I have delt with my own health services. When near completion of the questionnaire of HSAs, the Turbo Tax responses with "You may want to withdraw money from your HSAs. It looks like Ken has an excess contribution of $500. This amount is being taxed an extra 6%. But, anything withdrawn between January 1 and May 17, 2020 avoids this additional tax. It gives three options to select then continue. Ok, we'll withdraw the full $500 excess contribution by May 17, 2021. We'll withdraw some of the excess contribution by May 17, 2021. No, we're not going to make this withdrawal. Our response is that there is a logic error in the coding. It is assuming because two people are filing a joint return that they both have an HSA account. In our case, this is absolutely incorrect, because I am use my medicare and tricare for life policies with absolutely no HSA account since 1999. My spouse is the only one with an HSA account, therefore, Turbo Tax 2020 should not be telling me that I need to withdraw any monies because we had no such account or made any such savings. I need a Turbo Tax employee expert to advise me how to proceed. I recently returned to using Turbo Tax since 2015.
It was a great product up to that time, but I got discouraged due to a "print" function error on Mac OS, where it would not print the SSN at the top of the page. After two weeks of troubleshooting on the phone with the team, it was not resolved.
I look forward to an appropriate response... Has anyone else observed this challenge? How do you proceed beyond the HSAs questionnaire with the right action?
Thanks
