Probably not since you used regular TurboTax. TurboTax FreeFile is a service provided under the IRS.gov free tax filing program. For 2020, if your adjusted gross income is below $39,000, you would qualify to use TurboTax FreeFile. This is a separate product from regular TurboTax and has its own dedicated website. Returns filed through TurboTax.com are provided more options for upgrades, product support, and year over year carryforward tax information that is not available in the IRS FreeFile product.
Since you filed through TurboTax.com, you had available to you these additional options and services not provided to taxpayers that use the FreeFile service through IRS.gov. Therefore, we would not be issuing a refund.
Click here to find out more about TurboTax FreeFile.
