Good morning folks- while I do not have any insight on this particular call, it is common practice for support agents to view various parts of your return while troubleshooting to look for any anomalies that may be present.
Based on my personal experience, new agents do take some time and practice to understand when they need to see this information in the course of testing or not, so that may be what happened in this case. I appreciate your diligence and concern!
