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Get your taxes done using TurboTax
Fidelity is ignoring the tax law and Federal regulations. Somebody at Fidelity needs to wake up and follow the IRS 1099-R rules and Publication 590-B rules.
You can probably spend hours trying to get to an upper level manager at Fidelity and their legal department of just delete the 1099-R and enter it as a "substitute 1099-R" with the amount returned in box 1, the earnings (or 0) in box 2a and a code 8 in box 7 and the IRA/SEP/SIMPLE box checked.
TurboTax will as for an explanation for why a substitute is being used and the steps you took to have the improper 1099-R corrected. Enter the information from this thread and that Fidelity refused to correct their error. That this was a simple return of contribution (or revoke) within 5 days.
(You are probably the 10th recent poster in tihs forum with similar Fidelity problems that Fidelity refuses to acknowledge or correct. You could also file a complaint with your states bank regulators or Federal regulators.)