I filed my taxes on March 22nd and set up a payment plan through the turbo tax website... I have not received any type of confirmation that I am set up on the plan????

when I set up the payment plan it had me print out a payment voucher to mail my first payment ( can I not pay online? ) and then took my bank info and asked me what date I want my payments to come out on... the IRS website has no record of my file and or my payment plan and when I spoke with a turbo tax rep over the phone they could also not confirm my payment plan. I feel as though it should not be this complicated for me to set up and pay for something.