@ scroogester wrote:
TT hangs up when doing income section
TT hangs up (with little circle spinning) while doing the Income Section. Does not occur when I do the Deductions Section. Get a message "Turbotax is not responding"
We don't know what product you are using.
Are you using Online TurboTax or desktop software?
What screen exactly is hanging? What did you click on that then takes you where it is unresponsive?
The following answer has some suggestions for Online TurboTax (web version) :
If you are using Online TurboTax, have you tested it in a different browser to see if it happens?
Or you can log out of TurboTax. Empty your browser Internet cache. Close and reopen your browser.
This time try a private window (private browsing, aka incognito mode.)
Log into TurboTax and see if you still hit a roadblock.
