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Billing Issue - Unable to use service, need to request a refund.
Only after charging my credit card did Turbo Tax make it aware that I am unable to e-file due to a glitch in their system. Every attempt at solving the glitch (TC-40w Payer id is incorrect) gets nowhere (updated W-2, deleted and re-entered W-2, attempted to delete form, now since I've paid I cannot clear and start over).
I simply need a refund, as I will file through another company. No contact for support found anywhere including this popular link: https://support.turbotax.intuit.com/contact/
How can I contact support?
Topics:
March 27, 2021
3:05 PM