Use the Chrome browser and clear browser data for all time before signing into TurboTax.
How to Clear Your Cache
If the error continues, you can work around it by answering No to the question of having a driver's license. Then TurboTax will not ask for diver's license information when you e-file. The question is to help establish your identity when you e-file but has not effect on your taxes and is not seen by the IRS.
Your e-filed return will remain in pending status until the government either accepts or rejects it.
