@foxinsox wrote:
The desktop and online versions of Premier are calculating the sales tax deduction differently. I used the Easy option which reviews your income and estimates sales tax. The estimation is coming up a little differently reducing my refund using the desktop version. I'd like a refund for the purchase of the desktop version or a fix to this issue.
Someone might make a suggestion in this thread, or it might be easier for someone to help you troubleshoot in a realtime conversation with Support. In any case, you've posted in a 10-page cluttered thread with multiple users with various issues. So your question may be less likely to be seen here. You could start a new question thread of your own, if you like, with that issue in the question title, and it might catch the eye of someone who can comment on it.
Unless someone makes a suggestion about your issue in this community forum, then here's how to reach TurboTax Support for help with your issue.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
