Get your taxes done using TurboTax

Just got off the phone with Turbo Tax and nothing on my account has updated at all. She is trying to say there's a big update today at 1pm. I kind of feel as if she didn't know what she was talking about and just wanted off the phone. I do not have the tax tool option. My taxes still just showing accepted and fees pending even though I received my refund at the beginning of this month.