I had the same issue. I waited almost two hours for a call back from Tech Support and by the time they called me back, I stumbled upon this answer. I forgot I had this same issue last with the 2019 version. When Tech Support called me back, they acted like they have never heard of this issue or the answer before. I told Tech Support that if they read their own forums, they would see that there is an issue and it needs to be fixed. She said that she would make note of this issue and maybe something would get done to fix it for next year. I doubt it. I will probably be searching for this answer again next year. It sucks getting old and can't remember from one year to the next.....
