While that might get the download working, it defeats the purpose for me. Part of the reason I am still trying to use TurboTax is that it carries over my information from year to year, including hard to replicate information like carryover losses. If I'm going to have to recreate all of that from scratch with a new account, then I might as well not use TurboTax.
As a side note, I've reported three different bugs to TurboTax this season (including this one), and none of them have been addressed. I've never had a more frustrating experience with customer support at any other company. It's a circular conversation in which I repeatedly get pointed to articles that don't have anything to do with my problem. (I assume they do this so that the support reps can consider the issue "closed" and that if they don't do this then it hurts their metrics.) When I point out that the article in question does not solve the issue I have, I get asked to clear my cache/cookies and restart the computer. When that doesn't work, I get pointed to another article that doesn't have anything to do with my problem.
I would pay more money to get a version of the software that actually works the way they promise it does.
