IRS Free File is a different program than regular TurboTax - Free File does not have upgrade options or in product marketing. Please see this post (it is from last year) from a user that was able to successfully switch back to regular TurboTax. Also, if you prefer not to erase your cookies, you can open a private/incognito browser window and do the same thing there according to another user. But yes @BobEngleschmidt, the ''help'' in Free File, there is nowhere near the help you can get through TurboTax which accesses Community help.
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