This is so terribly FALSE. The number you give will be answered by a bot, who will ask my account information. The bot then says, 'I'm sorry, I don't see an account for you,' and will DISCONNECT! Meanwhile, when I log into my very real account, it welcomes me to my 4th year with Turbo Tax! Plus, I have a record of paying $200 to intuit for my 2017 tax prep. BUT, instead of helping me access them, faceless people on a public discussion board send me to the IRS. What is this?! You took my money and did NOT render a service and continue NOT to render a service. This is call theft! Where is a number where I can be connected to a HUMAN and not a bot?????
