jk48326
Returning Member

Get your taxes done using TurboTax

I tried the 800x600 resolution trick and that did NOT work.  I tried changing compatibility mode, running as admin, even turned off all pop-up blockers, because THAT is what this problem looks like, a rogue pop-up blocker blocking TurboTax's pop-up Activation Window!!  I even had Tech Support perplexed (his word) over the problem such that he kept trying to solve it for 3hrs one night!! 

 

Today though, I just launched to the Activation Window again, did a mouse-over to find where the data fields were, and just tried to guess where to put the fargin' Activation Code.  First try launched a Help Webpage.  Second try pasting in the Activation Code with no hyphens, WORKED!!!  I can't believe this worked, and I can't believe that it came to this, GUESSING where the data fields were!!!  Took a guess, pasted, then <enter> since you also can't see where an "OK" button might be, and it worked. 

 

Here's the catch.  There are 2 data fields as you mouse own the window from the top.  The Activation Code goes in the 2nd data field down, not the first.  That is likely the key.  It worked, but I'm sure not going to try it again to verify the method!!  Now I'll proceed with my taxes, but I just won't have any TurboTax Info or Help Windows available because,.... THEY ARE BLANK!! 

 

What a crock.  Might be TaxSlayer next year....