I complete my taxes and do all the pre-efile stuff, (enter my drivers license, bank info, etc.) it saves my return and displays a pop-up screen to pay for my state efile fee. "Let's Complete Your Purchase Online. select 'continue to go to our online store'. However, the pop-up screen's links don't work. 'Continue' doesn't work. The screen is dead except for the exit button. There is no error message When I exit the pop-up, it tells me my payment didn't go through. This is as far as I can get. BTW, I downloaded my TT Premier to my desktop from Amazon in January 2021. Changing my screen size doesn't work. Also, I did my daughters taxes, and had the same problem. I could efile her federal because it was free and I wasn't filing the state, and didn't need the payment screen. But I can't file her state either. (California) some gentleman from Georgia says he's having the exact same problem. There's either a bug in the screen, or the linkage to the payment screen.
