I am having the exact same problem filing my returns - the payment pop-up window is dead - none of the links work. Have written to ALL the support portals - and talked to a gal in support who sent me a new version. (I purchased my version and downloaded fromn Amazon).
She sent me a new version - I uninstalled, installed new version, and it still doesn't work. I hope they fix this before May 17 or there is going to be a lot of panic for those waiting to file at the last minute.
I'm very frustrated and need my state refund asap so I can pay my federal!
