Get your taxes done using TurboTax

So I filed and paid $117 for help with my taxes but some how was still on the free file and qualified for federal. Every time I go to finish up my state refund it says "don't qualify for free file" which I get that because I ended up paying. So how do 1. I get my money back and start over or 2. get out of free file without having to start over so they don't charge me again. I am confused how they could charge me without allowing me to finish.