I logged into my TurboTax account and in account activity I saw this email was logged. Given that, I decided to try calling the number. The individual with whom I spoke assured me it really was TurboTax and did NOT ask for my personal information. She said it appeared someone tried to use my SS# to file a tax return using another account, but it was denied. I changed my password on the account and set up 2FA. But the phone # does appear to belong to TurboTax and the email was legitimate.
On the other hand, trying to find someone to talk to at any other number was next to impossible. Finding help was impossible. Why doesn't TT post this on their site somewhere and say "if you have received this email it is legitimate?"
