Customer support is no support at all with this. I have spoken to two different representatives in regard to this notice: 'Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you'. They have no fix nor have the tools required to fix this issue. I have been using Turbo Tax for over 15 years now and this will be my last. Never needed help from Customer Service before. Now I know why. Very disappointed. only option is paying the extra $40 to have the fee drawn out of my return.
