Thanks James,
the problem is that TT does not send updates to your customers about the update for your desktop home and business software. No matter how many times you register!
there have been promised dates that have passed.
now there is thought that the update might be available on the 25th or the 26th but nothing definitive.
H&R Block has already updated their desktop version and kept their customers in the loop on the progress of their update.
You have customers on this chat link trying to figure out work arounds because they have lost faith in TT and feel abandoned.
People looking for the update are also those who have been greatly impacted by Covid with a loss of income. If they don’t file their 2020 returns they can’t receive their Covid Relief $1400.00.
Attaching a message ....Asking those in this post to “thank” employees at the end of their post is probably a bit tone deaf on TT’s end.
We do appreciate a response but TT ‘s lack of communication regarding a firm and truthful delivery date on the update to the desktop software is incredibly frustrating!
@JamesG1
