I've already called twice with no success... I had the CSR come onto my screen and still he did not understand what was wrong. He kept thinking it was a printer error... This is a bug in the software and should be fixed. However, until that is done, I need to know what forms I should print and mail to the IRS... Since I have been looking for an answer to this issue, I can see it has been around for quite a few years. This is really unacceptable
