Soooo, I did this yesterday and spent 3 HOURS on the phone with customer support, went through all the fixes suggested, and still couldn’t get it working. Even sent me different TT download, same issue no matter what version. I have a new MacBook and was using the program successfully until it seems the last update. My Library folder does not contain any of the files listed under “Remove and reinstall Turbo Tax for Mac”, so I am at wits end. It’s amazing to me that TT will not fix this known issue.
