I bought the PC download version of TT Home and Business through Amazon on 3/16 because a TT spokesperson stated in national media outlets it would be updated for the $10,200 unemployment tax credit by 3/18. Then that changed to 3/19.
It’s now 3/23, I spent over 1-1/2 hours tonight with a TT agent, uninstalling and reinstalling the software and repeatedly entering my unemployment data, only to hear from one of their programmers that, not only hasn’t the software been updated, they have no idea when it will be.
Refunds are already delayed because the IRS is overwhelmed, and I can’t even file to start the refund clock ticking.
TT’s dishonesty and failure to update software guarantees I’ll look elsewhere in the coming years for tax software.
