dm2
Level 3

After each update Tubotax Application keeps asking for License code to be activated

Having gone thru three support persons, one of whom was drunk. I still have no answer. Everytime that the software is updated it asks me to activate it again, why is that? 

Why is my 2019 TurboTax now asks me for activation? I bought that last year from WalMart online and I do not have the code any longer. It started asking for an activation code after I installed the 2020 version.