This is not a proper fix and everyone saying they are entitled to a refund is correct. The product is defective and a refund should be offered. (I've never received a 1099-NEC before, but I have never had any problems with H&R Block's TaxCut software. It's cheaper and it can import your previous year's TurboTax files if you have them.)
However, if you are like me and just want to get this done so you can file an extension with an approximate (but not underpaid) estimate whilst other things get resolved, this seemed to work IF it was from a legal settlement. Check YES to back wages ~even if it was not for back wages~ and then, if back wages weren't part of it, type $0 for the back wage amount. The form will update with $0 for back wages and the "other income" box checked. (If you needs a Schedule C for a business, this will not work.) This will only work for legal settlements -- and you still need to understand the details of the settlement bc different tax rules for different reasons -- but with that knowledge, it's a work around.
And, TurboTax, this is ridiculous
